Shipping Policy

Shipping Policy

Welcome to obloom shop! We strive to provide you with a seamless shopping experience. Below is our shipping policy, which outlines the key details about order processing, shipping times, and costs.

Order Processing Time

  • Orders are processed within 7 business days after purchase (excluding weekends and holidays).
  • Once your order is processed, you will receive a confirmation email with your tracking information, if available.

Shipping Times

Since we work with global suppliers to deliver a diverse range of products, shipping times vary based on your location and the product origin:

  • United States: 7-20 business days
  • Canada: 10-25 business days
  • Europe: 10-30 business days
  • Rest of the World: 15-45 business days

Please note that estimated shipping times are subject to factors outside our control, including customs delays and courier services.

Shipping Costs

  • Shipping costs will be calculated at checkout based on your location and order size.
  • Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website.

Tracking Information

  • Most orders come with tracking information, which will be provided once your order ships.
  • Please allow 7 days for the tracking information to update.

Customs and Import Taxes

  • International orders may be subject to customs fees or import taxes, depending on your country’s regulations. These costs are not included in our pricing and are the responsibility of the customer.

Delays

  • Due to the nature of external factors (e.g., holidays, global shipping delays, or pandemics), there may be delays in receiving your order. We appreciate your patience and understanding in such instances.

Lost or Damaged Items

  • If your item is lost or arrives damaged, please contact our customer support team at obloom.shop@gmail.com within 30 days of receiving your order. We will work with our suppliers to resolve the issue.

Returns & Refunds

Please refer to our Return & Refund Policy for detailed information about returning products and requesting refunds.

Thank you for choosing obloom shop! If you have any questions about your order or shipping, feel free to contact us at obloom.shop@gmail.com.